Medical Disclaimer

1. General Information

General content available through the Lumiva Health website is intended for informational and educational purposes.

General website information is not a substitute for individualized medical advice, diagnosis, treatment, or care from an appropriately qualified healthcare professional.

You should not disregard or delay seeking appropriate professional medical advice because of information you have read on the Lumiva Health website.

2. Online Health Assessments

Lumiva Health may provide online assessments that request information about your health, weight, goals, lifestyle, medications, health history, and related matters.

Completing an online assessment does not by itself establish a diagnosis, create a treatment relationship, or guarantee that any particular product, service, plan, or health-related option is appropriate for you.

Information provided through an assessment should be complete and accurate to the best of your knowledge. Incomplete or inaccurate information may affect the usefulness or appropriateness of information presented to you.

3. Health-Related Products and Services

Product, plan, and service information presented on the Lumiva Health website is provided for general informational and administrative purposes unless expressly stated otherwise.

Availability, eligibility, and suitability may vary based on individual health information, geographic location, professional review, service availability, and applicable requirements.

Where clinical or medical services are made available, diagnosis, treatment, prescribing, medication-related decisions, and other clinical decisions should be made by appropriately qualified or licensed healthcare professionals acting within the scope of applicable law.

4. Medications and Treatment Decisions

Medication suitability, potential benefits, risks, side effects, contraindications, interactions, alternatives, and monitoring needs vary by individual.

Do not start, stop, increase, decrease, or otherwise change the use of a medication based solely on general information presented on the Lumiva Health website.

Questions concerning medications, symptoms, treatment choices, or changes in your health should be discussed with an appropriately qualified healthcare professional.

5. Individual Results Vary

Health, lifestyle, and weight management experiences and outcomes vary from person to person.

Images, illustrations, examples, testimonials, educational scenarios, or descriptions of possible progress should not be interpreted as promises or guarantees that you will experience the same or any particular result.

Lumiva Health does not guarantee any specific amount of weight change, rate of progress, treatment response, or health outcome.

6. Professional Review

Where a service requires professional or clinical review, decisions should be based on the individual information available to the applicable qualified professional and that professional's independent judgment.

Website recommendations, automated summaries, assessment results, plan selections, or administrative functionality do not replace independent professional judgment where such judgment is required.

7. No Emergency Services

Lumiva Health website messaging, contact forms, account features, assessments, and other online services are not intended for medical emergencies or urgent medical situations.

Do not use the Lumiva Health website or Contact Us form to seek emergency medical assistance.

If you believe you are experiencing a medical emergency or an urgent condition requiring immediate attention, seek prompt assistance from the appropriate local emergency service or qualified healthcare provider.

8. External and Third-Party Services

Lumiva Health may rely on or provide access to third-party services, providers, technologies, fulfillment services, payment providers, or other external resources.

Third-party services may be subject to their own professional standards, terms, privacy policies, eligibility requirements, and operating procedures.

9. Contact Regarding General Questions

General questions concerning the Lumiva Health website, account, assessment process, or order journey may be submitted through the Contact Us page.

Please do not submit emergency requests, complete payment card numbers, account passwords, or unnecessary sensitive information through the Contact Us form.

10. Changes to This Disclaimer

We may update this Medical Disclaimer from time to time to reflect changes to our services, website functionality, or applicable requirements.

Updated versions will be posted on this page with a revised "Last updated" date.